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When Not to Call 911

  • Checking on power, phone, or cable outages
  • Inquiring about road conditions
  • Asking for weather conditions
  • Paying for citations
  • Asking for the correct time
  • Inquiring about fireworks displays, the start of hunting season, or other events
  • Checking on the status of school closings
  • Asking for directions
  • Asking for telephone numbers (dial 4-1-1, unless life or property is threatened)
  • Seeking advice on legal matters
  • Seeking hurricane evacuation information
  • Reporting barking dogs, cats in trees, or stray animals (non-threatening animal complaints)
  • Reporting you are locked out of home or vehicle (unless a child is in vehicle)

Please remember, calling 9-1-1 for a non-emergency may threaten the life of someone else. How would you like to have your emergency request delayed because the telecommunicator was busy giving another caller information that is readily available in the phone book or from directory assistance? The non-emergency number for the Communications Department is 252-232-2216. This number is manned 24 hours a day.